Kathleen S. Ives, D.M.
Acting Chief Executive Officer and Executive Director
Kathleen S. Ives, D.M. has worked in online technology for over 20 years and serves as The Sloan Consortium's Associate Executive Director and Chief Operating Officer where she oversees the organization's operations as well as facilitates workshops in higher education online best practices. Formerly, Dr. Ives oversaw all forms of alternative instruction at Quinsigamond Community College in Worcester, MA (distance learning, accelerated programming). She teaches in on-ground, online, and blended modalities for University of Phoenix and Bay State College in Boston, MA. Additionally, she serves on the Massachusetts Department of Education Distance Learning Advisory Board.
Dr. Ives began her career at CBS and helped to develop the service that evolved into Prodigy. She then spent fourteen years designing and implementing consumer online information services, first at AT&T and then at Verizon where she spearheaded the development of the nation's first online Yellow Pages product, now called superpages.com. Dr. Ives has degrees in communication, communication management, and organizational leadership from the University of California at Davis, the University of Southern California, Annenberg School of Communication, and the University of Phoenix-Online, respectively.
Sandi Fecteau, M.B.A.
Chief Financial Officer
Sandi Fecteau serves as the Chief Financial Officer for the Sloan Consortium. She possesses entrepreneurial financial expertise in Fortune 500, private and non-profit settings. Prior to coming to the Sloan Consortium, Ms. Fecteau worked as a consultant; advising start-up companies in all aspects of accounting, finance, business, and strategic planning. Prior to consulting, Ms. Fecteau served as controller for Verizon’s Electronic Commerce Services, where she served as a member of the leadership team, as well as directed and managed all aspects of accounting, financial planning/budgeting and analysis, measurements, billing and collections, and policies and procedures for this start-up electronic commerce business. Ms. Fecteau earned her M.B.A from Bentley College in Massachusetts.
Kathryn (Katie) Fife Schuster
Associate Director, Conferences
Katie Fife Schuster is the Associate Director, Conferences for Sloan-C. In conjunction with the Director, Conferences and the Corporate Relations Representative, Katie provides direction and leadership toward the achievement of Sloan-C's annual conferences. Proir to her current role, she held the position of Director of Online Learning for Sloan-C and managed the planning, development, and production activities of the workshop program. She has also been Sloan-C's Director of Publications. She has experience from her years in the publishing industry prior to joining Sloan-C and holds a BA from Tufts University in anthropology and Spanish.
Jean Fredrick, M.B.A.
Jean Fredrick has over 20 years’ experience in online marketing, product development and project management. Jean is currently the Director, Marketing for The Sloan Consortium, focusing on the growth of a multitude of core services and product initiatives. Jean previously served as Executive Marketing Director for The Kelsey Group, a strategic research and analysis leader in online directories and local media. Prior to this, Jean was Marketing Manager for Verizon’s online yellow pages team leading the successful creation and launch of today’s Superpages.com. As a marketing consultant, Jean has worked on projects for Stratfor, focusing on geopolitical, economic, political and military information services, and YellowBrix, focusing on data analytics and contextual advertising. Jean holds a BS in Business Administration from Emmanuel College in Boston and an MBA in Marketing from Post University in Waterbury, CT.
Associate Director, Member Services
Joanna Tong first joined the Sloan-C Consortium in 2006 as a Marketing Coordinator. Now as Associate Director, Member Service, she manages activities involving memberships and retention, online workshops, teaching certificates, and conferences. Joanna also publishes the Sloan-C View, member, College Pass, and conference, newsletters. She graduated with a B.S. in Marketing from Bentley College in Waltham, MA. Prior to joining Sloan-C, she was the Marketing Assistant for the Boston General Office of New York Life Insurance Company.
Associate Director, Customer Service
Gail Sullivan joined The Sloan Consortium, Inc. in the fall of 2006. In this capacity, Gail is primarily responsible for processing the registrations for membership, workshops and conferences as well as resolving issues raised by workshop participants and members. In her capacity as the assistant to the Director of Online Education, Dr. Kathleen S. Ives, Gail is the secondary contact person for our workshop facilitators. She is also responsible for fulfilling requests for publications. Gail has a Bachelor of Science degree from Northeastern University in Personnel and Industrial Relations and has been involved with Higher Education for approximately ten years.
Sandra Coswatte has worked in higher education over 15 years and currently serves as the Director of the Sloan-C Institute. She has worked with Sloan-C since 2008 in a variety of positions such as workshop facilitation, mentoring, production, and social networking. Former work experience was gained at West Virginia University, Lesley University, Wentworth Institute of Technology, University of Phoenix and Urban College of Boston Sandra has earned a B.A. in psychology and a M.S. in Community Agency Counseling from California University of PA as well as a M.A. in Higher Education Leadership and Administration from West Virginia University.
Christine Hinkley has worked in sales and marketing for over 25 years. She currently serves as The Sloan Consortium's Director, Conferences. In this capacity, Christine, in conjuction with the Associate Director, Conferences and the Corporate Relations Representative, provides direction and leadership toward the planning and implementation of Sloan-C's three annual conferences. Formerly, Christine assisted with Sloan-C's conferences as part of her duties as Business Development Manager at The University of Central Florida's Division of Continuing Education. Christine's sales, marketing and business development skills were honed through the years in the transportation and medical fields, where she served in various sales and product management roles for Roche Molecular Diagnostics, Baxter Scientific Products, REMEL Microbiology, and CF AirFreight. Christine is a graduate of the University of Iowa with a B.B.A. Business Administration- Marketing.
Heather Fidalgo has been a consultant for Sloan-C since 2009, and currently serves as Director, Operations. She holds a BA in Communications, with dual concentrations in Public Relations and Journalism. Heather worked in the Marketing/Communications field for ten years prior to making the move to online education.