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Key Performance Indicators of Student Support in a Blended PhD Program

Author(s)
Lorraine (Lori) Williams
Walden University
Eric Riedel
Walden University
Session Information
Assessment and/or Evaluation
Information
April 19, 2010 - 2:00pm
50 Minutes
Salon E


Presenters will share their practice of measuring key performance indicators of student support in a blended PhD program. Key performance indicators include measures related to use of the writing center, library and career services both while face-to-face at 20 required days in residence, and while engaged in online courses.

Attendees can expect to learn which performance indicators are considered most important to measuring satisfactory student support, how they are measured and plans for improvement.