Evidence of Effectiveness:
Since the implementation of the course, COL has compared the delivery of the class without an instructor versus with an instructor, as well as students who participate in the class versus those who did not participate. COL has seen an increase in the retention rates of students who participated in COL 101 with an instructor. Their retention rates were higher than those who did not have an instructor by as much as 13% (numbers have increased each term). Additionally, evaluations for the courses after the addition of an instructor were also higher than classes without (80% to 30% rating). Future plans to obtain evidence: Compare students not participating in COL 101 with students who participated in the COL 101 orientation course on the basis of GPA, satisfaction, and retention rates (defined as enrollment in at least one class the following term).
How does this practice relate to pillars?:
learning effectiveness: Saint Leo University's Center for Online Learning (COL) instituted a mandatory, tuition-free eight week orientation course entitled COL 101 for the purpose of introducing all first term enrolled students to e-learning, university policies and procedures, and support services. COL 101 provides an active forum through which interactions can occur among students, faculty, and staff. Additionally, an orientation mentor program made up of students who have successfully completed COL 101 compliments the course by providing peer support through message board postings and optional chat discussions. The course is mediated by an instructor who provides support and clarification, facilitates message board discussions, answers questions, and guides students through their first term. Such strategic efforts reduce the amount of frustration students can experience in their first term, develop critical thinking/learning skills, and improve their unfolding educational experience, resulting in clearer expectations and effective learning.
Estimate the probable costs associated with this practice:
Costs include: Course content development, instructor salaries, and technology development. Institution will recoup associated costs through increased retention. No cost to students.
References, supporting documents:
Barker, S., Felstehausen, G., Couch, S., & Henry, J., (1997). Orientation programs for older and delayed-entry graduate students. NASPA Journal, 35(1), 57-68.
