Learning Effectiveness -- Online learning technology is perhaps most powerful when it is completely transparent to the user, and unified online video content follows this fundamental and effective mantra by providing a seamless creation-to-deployment experience for the faculty producers as well as a seamless deployment-to-delivery experience for the student consumers. This solution empowers the faculty to easily wield and maintain their own creative control of the video content, which in turn reinforces the academic integrity of the process and outcomes in an online environment. Informal surveys and anecdotal evidence have demonstrated noticeable gains in student comprehension and retention in various disciplines as well as overall improved faculty perception of the learning effectiveness of video content. These ongoing improvements and enhancements would not have been possible, however, without the development partnership between CSCC, TechSmith, and Kaltura.

Scale -- CSCC has made strategic investments in both local and cloud infrastructure to support a robust, flexible, and scalable platform to deliver online video content. On the capture side, increasing capacity can be easily achieved by licensing more simultaneous encodings per server or by adding more Relay servers on campus for processing video recordings. On the delivery side, since Kaltura follows a Software-as-a-Service (SaaS) model, video storage and transfer bandwidth can be increased on an ad-hoc, as-needed basis simply through subscription licensing changes. The financial and philosophical commitment to TechSmith and Kaltura by the college's key stakeholders – including top-level cabinet members as well as IT administrators and technical specialists – has yielded considerable returns in faculty and student satisfaction in an online environment, even while CSCC has frozen tuition rates for several years in a row. Thus, this solution provides optimal educational value while echoing the college's core vision as a dynamic and diverse institution that offers accessible, affordable, lifelong learning opportunities.

Access -- As the only local community college in the central Ohio metropolitan region, CSCC recognizes that broad and reliable access to education is one of its most fundamental and important institutional values. Likewise, broad and reliable access to online video content -- on both the delivery side and the production side -- was a key goal of this solution. To that end, the adaptive and dynamic technology that powers Kaltura's delivery platform allows students to consume online video content whenever, wherever, and however they want. The "intelligent" Kaltura content player is just as comfortable delivering HTML5-based video to an iPhone over an off-campus mobile connection as it is delivering Flash-based video to a conventional PC or Mac browser over the on-campus network. And on the production side, TechSmith bundles an unlimited enterprise-wide license of the Camtasia Relay Recorder software with the server system, so all faculty are free to capture recordings whenever and wherever they want around campus -- in smart classrooms, conference rooms, their offices, or dedicated production spaces. There is even a portable version of the Relay Recorder that allows the program to be run on a self-contained USB flash drive on any Mac or PC, anywhere, extending content creation access beyond campus borders.

Faculty Satisfaction -- CSCC faculty involvement has been consistently enthusiastic since the initial pilot study in 2009. Most of the faculty participants in the evolving online video content solution have anecdotally said that the inclusion of this content has noticeably improved their teaching experience, particularly with online-only students and with students who are not native English speakers. Meanwhile, the tremendous growth of online video content production and consumption across campus can be attributed to "viral" networking among faculty -- particularly new faculty members -- who have seen the positive impact of this solution and have shared their successes with their colleagues. Many faculty users now have multiple academic quarters of recordings in their repertoire, and new users are continuously and regularly being added into the system. This combination of an ongoing, repeat user base and an expanding new user base strongly indicates faculty willingness and desire to make unified online video content an integral part of their curriculum.

Student Satisfaction -- The metrics listed in "Evidence of Effectiveness" above tell the story: CSCC students have overwhelmingly found online video content to be intuitive and beneficial to their comprehension and retention of subject matter. It has also clearly improved learning outcomes and has provided another interactive element to the online environment. By unifying this teaching resource and by making it even more accessible across a range of devices and delivery methods, the students should find even more benefit from the technology. Anecdotally, students have expressed gratitude about the availability of this solution, particularly for general remedial study and for those occasions when they are unable to attend a traditional class session. They have developed an expectation that unified online video content will be an integral part of their learning experience.