For over two years the focus at Bryant & Stratton College Online Education has been to deliver the same success driven programs to new students as the College does at the seventeen (17) ground campuses. The college has a detailed Student Success Model that has a major emphasis on the success of the new student population with three major components: Orientation, First Year Experience (FYE) and Academic Advisement. Online has added another component; Student Readiness. Readiness is essential for distance learning and for college. The Student Services Department Structure has three (3) full time Academic Advisors and one (1) FYE and Orientation facilitator. The first introduction the new student has with these four (4) individuals is in the “Welcome Webinar(s).” Students become familiar with who’s who on campus, technology “need-to-know facts”, Angel (LMS) familiarity and classroom expectations. Next, the student enters Orientation delivered through Angel. Students experience an agenda similar to the “Welcome Webinar(s)” but with more details. They experience emailing, discussion, reflections, quizzes and an active icebreaker that begins the student cohort bond and strengthens the working relationship with the facilitator. The students are strongly urged to take the “Readiness Survey”, a tool developed in-house that has the students rate their environment. It is determined from the surveys if particular students are at risk of discontinuing. Support, study habits, test-taking skills, time management, note-taking skills, financial concerns and goal setting are the components of the survey. Continuing from the webinars, the focus on technology is extensive including navigation of Angel (LMS). Once the semester begins students are automatically enrolled in FYEX with the Student Services Facilitator. The facilitator motivates and prepares the students for success through discussion. The non-credited seminar has a grade component to a particular first semester course of 10%. Interactive topics include a review of Orientation (especially good for late enrollees), time management, goal setting, learning styles, self-concept, problem solving, critical thinking, study skills, financial management, academic advising and career and educational goals. Students in their first semester are given the opportunity and strongly encouraged to participate in an Advising Appointment that is conducted via the telephone with their assigned New Student Advisor. The advising call includes discussions on careers in the program of study, support tools for online students such as 24/7 tutoring and Optimal Resume, program awareness, honor society qualifications, portfolio development, Standards of Academic Progress and transfer credits. An overview of how the semester is progressing is discussed with the student to identify any potential signals that the student may not be successful and to identify and discuss strengths and successes. Students that are identified “At-Risk” at the time of entrance receive more intrusive advising during their first semester. Regular conversations with the “At-risk” students and instructors provide insight to the New Student Academic Advisor. Some students identified as “At-Risk” may be asked to sign a contract for success. The contract outlines the avenues for success in detail. New Student retention is tracked and monitored every enrollment period. The introduction of the programs described above was fully operational in May 2010 with the hire of the full-time FYE Facilitator, the rewrite of the FYE course, and the focus on the importance of the New Student Advisor and closely monitoring the “At-Risk” population.