How this practice supports student satisfaction: Frederick Community College (FCC) provides a comprehensive array of online library services for its students. Library resources available by remote access include the library catalog, reference data bases, online journals and full-text resources, government documents, news services, and other sources. The library also creates custom web pages with resources that are relevant to individual courses. Services provided online include reference and research assistance, document delivery, interlibrary loan, partnering programs with local libraries, and library user training, including research techniques. The FCC library web site includes links to several university libraries and their more extensive resources. FCC is also a member of the Maryland Digital Library, a gateway to electronic resources such as databases, e-books, electronic journals, and reference works available to students and faculty at universities and colleges statewide. FCC also makes librarians available online to help with research assignments and other library related needs.