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Colleges and universities have responded by increasing
study-abroad programs and by creating courses in which students can
achieve IT competency. But study abroad
has become more complex in a post 9/11 world. And most universities
struggle to find ways to teach IT competency.
Integrating on-campus and distance students
into the same courses offers them opportunities to work as they
will after graduation. They can "sit next to" a student from Pakistan
whose workday is almost a half day later. They can learn about the
challenges of international virtual teams, differences in cultures,
and the complications of technologically mediated communication.
On-campus students who work with distance technologies and distance
students become competent naturally in using IT.Equally
important to their later careers, they become knowledgeable also
about the social and organizational dynamics of using IT.
Students who enroll on campus are different
from distance students in many ways- average age, the kind of work
they do outside class, experience and reasons for enrolling; but
both sorts of students gain from working with one another. Fairleigh
Dickinson University [2] is only one
example of universities that see the advantage of requiring campus-based
students to enroll in online offerings.
Just as students learn from being in class
with distance students, so too do faculty. And as faculty members
engage in distance teaching, they become adept at using information
technology and begin to think about IT in new ways. A department
in which faculty all engage in some forms of distance teaching is
likely to begin working in new ways, as we have found at Illinois.
Support staff originally hired for distance learning now support
all faculty members, and almost all classes now embed some form
of distance technology into campus learning. Lectures, commencements
and job fairs are online for all students. Faculty from a variety
of disciplinary traditions now use collaborative technologies with
colleagues around the world.
To integrate online distance instruction with on-campus teaching
requires a different way of thinking about how online learning fits
with college and university business plans. It also requires skill
in developing these integrated offerings so that parents, politicians,
students and faculty understand distance learning in new ways.
Instead of cost models that focus on income
and expenses of online programs alone, colleges might assess the
benefits and costs to their campuses when programs are joined. [3]
Does joining programs allow an institution to build fewer new classrooms-
or even convert large classrooms to other uses? Can savings be realized
this way? If students become adept at using new technologies, what
are the benefits in employment options? If faculty can collaborate
more easily, what are the advantages for research productivity?
Are there cost savings from travel budgets? (Probably not: it is
more likely that faculty will develop more international connections
leading to more travel!) What are the cost savings in personnel
when parallel administrative systems are reduced? What new opportunities
do colleges and universities have for promoting and expanding the
reach of their campus? ? Do distance students increase the proportion
of out-of-state students and out-of-state revenue? Does enrollment
of minority and international students increase?
To share on-campus and distance instruction
as described above requires significant investment, albeit a portion
is non-recurring. Faculty members require preparation time to develop
online courses and usually will need to teach fewer students in
class. The staff required to teach faculty and students in new modes
and to operate distance technologies will be costly. And improving
administrative systems is a nightmare.
Administrators
may be fearful of reactions from external constituents.
Parents whose students are watching taped lectures at
3 a.m. may ask why their children are not going to class.
Politicians, who see it as a way to save money, may
question administrators who show distance education
as costing the same if not more. Some faculty, until
they are coaxed and supported in using new technologies,
will continue to resist becoming involved.
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